Cosmic Cube Extended Warranty
Cosmic Cubes are hand crafted by Cosmic Experts who are trained to make the highest quality, longest lasting puzzles possible. In the unlikely event that there is a problem with your Cosmic Cube, we offer a complimentary extended warranty. The extended warranty is valid for 6 months and begins when your puzzle is delivered. One claim is allowed per puzzle and you can submit a warranty claim through our returns page.
Stickers: Prior to shipping, all Cosmic Cubes are visually inspected for any defects. If your puzzle arrives with any sticker defects, please include a picture of the defects when submitting a warranty claim within 7 days after delivery. Extended warranty does not cover normal wear and tear such as chipped or peeling stickers.
Pieces & Hardware: During the assembly process, all components of your puzzle will be inspected for defects. While your warranty does not cover broken pieces, you may contact support to inquire about getting a new piece.
Voiding Warranty: Please be aware that any modifications or changes done to your Cosmic Cube may result in your warranty being void. This includes adding or removing lubricant, re-adjusting pre-set tensions, and changing/removing magnets.
SpeedCubeShop reserves the right to refuse any returns that do not have an RMA #.