Returns

Refunds to the original payment method are available within 30 days of order fulfillment.

Exchanges and refunds in the form of a store credit are available within 90 days of order fulfillment.

For more information, refer to our return policy.

Returned packages

Packages that are returned to sender due are eligible for a refund to the original method of payment equal to the product value, not inclusive of the postage cost.

If a package is returned to sender for matters outside of the customer's control (border closures, postage, damaged label), a full refund to the original method of payment is available.

Cancellations

Refunds are available in full for unfulfilled items. Exclusions and restocking fees may apply for limited edition, made-to-order, or customized products.

Processing time

Refunds to the original method of payment can take up to 7 business days to be processed by the card issuer/bank. There is nothing that we can do to speed up this process.

Lost packages

Packages that are considered lost by the mail carrier are not eligible for a refund. We will gladly replace lost packages with an exact replacement.